For the purpose of this Marketplace Policy (hereinafter referred to as this “Policy“), wherever the context so requires, “you” and “your” shall relate to any natural or legal person who has agreed to become a merchant / seller on the (the “Website“). The word “Customer” shall mean a buyer who places an order on the Website, and the terms “Korexcart” “we“, “us” and “our” shall mean, a company incorporated under Companies Act, 1990 with registered office at Korexcart , 717 Mohali- 140307, Punjab, India. Delivery Timing : Within seven Days to Ten Days Days

We at korexcart give customer satisfaction the highest priority, and expect our merchants to support us in delighting our users and Customers. As a merchant, whilst selling on (the “Website“), you are expected to deliver prompt and efficient service to ensure that the Customer’s experience of shopping on the Website is a delightful one. In addition to the terms and conditions detailed in our E-Commerce Services Agreement, we have the following expectations from youFor the motive of this Marketplace Policy (hereinafter called this “Policy”), anyplace the context so requires, “you” and “your” shall relate to any herbal or prison man or woman who has agreed to come to be a service provider / dealer at the (the “Website”). The word “Customer” shall suggest a client who locations an order at the Website, and the phrases “korexcart” “we”, “us” and “our” shall suggest Trendsutra Platform Services Private Limited, a enterprise integrated below Companies Act, 1990 with registered workplace at korexcart 717, mohali, India. We at korexcart deliver purchaser pleasure the best priority, and count on our traders to aid us in delighting our customers and Customers. As a service provider, even as promoting on (the “Website”), you’re predicted to supply spark off and green provider to make sure that the Customer’s revel in of purchasing at the Website is a lovely one. In addition to the phrases and situations certain in our E-Commerce Services Agreement, we’ve the subsequent expectancies from you: Order Fulfilment and Timely Shipments You are predicted to method orders acquired from the Customers via the Website in a well timed way and offer the identical to the Customers in the stipulated timelines failing which the order will be cancelled for non-success. Once the goods are ready/to be had with you, you will be required to deliver all merchandise to the Customer in the stipulated term supplied (click on right here to test timelines for all merchandise). It is hereby reiterated that point is of the essence for this step of the method. An order positioned on our Website could be taken into consideration as “shipped” most effective once you deliver the specified gadgets and replace transport information consisting of the call of the courier enterprise used, tracking, and different applicable facts at the “Merchant Dashboard” supplied at the Website. You will be accountable for all fees incurred to deliver the goods to our particular hubs (such as fees of freight and transit insurance). Further you will be accountable for price of all duties, custom duty, taxes and different prices. In the occasion an order positioned at the Website is cancelled previous to the gadgets being shipped through you, the modified repute could be displayed for your Merchant Dashboard, and also you aren’t required to deliver the applicable gadgets to the Customer. The amounts (if any) paid out for the identical could be adjusted from next remittances because of you. Any failure to stick to the timelines for success of an order or well timed cargo of the goods could be taken into consideration to be non-overall performance for your part, and repeated non-overall performance can also additionally cause disabling the DirecShip privilege, or transient or everlasting suspension of your promoting privileges at the Website. In the occasion of cancellation of an order because of non-success of an order or postpone in cargo of the product for your part, we will be entitled to fee our commission/provider charge in admire of such cancelled order in attention for the offerings supplied through us to facilitate such order, and such commission / provider charges shall, at our sole discretion, be adjusted in opposition to next remittances, or independently claimed from you. In addition to the above, you will be vulnerable to indemnify us and the opposite Indemnified Parties (as described withinside the E-Commerce Services Agreement) according with the E-Commerce Services Agreement, for any cancellation/ non-success of an order. Item Quality and Customer Complaints In addition to the covenants and warranties supplied through you below the E-Commerce Services Agreement, you must make sure that the gadgets being bought to Customers are of excessive first-rate and in precise operating condition, and aren’t Unsuitable Products. For the motive of this policy, the term “Unsuitable Product” approach a product (a) this is defective, damaged, or missing required label(s), (b) that doesn’t comply with the requirements and the first-rate manipulate tick list shared through us, or (d) that we decide to be unsuitable. In the occasion a Customer intimates us and confirms that an object has now no longer been acquired, then our Customer Support Team would require you to provide the evidence of shipping (“PoD”) inside 5 (five) days of such intimation, which will be capable of contest the Customer’s declare. On failing to acquire the PoD from you in the stipulated timeline, we can refund the Customer and deal with the order as a cancellation because of non-success through you. You hereby comply with cooperate with us which will resolve, to the Customer’s pleasure, all instances of gadgets that could had been shipped however now no longer acquired. All gadgets that might not be added successfully, and are back to you through your shipping partners, could be universal lower back through you. If any quantity has already been paid to you for the identical, it’ll be adjusted out of your next remittances. We could be accountable for and feature sole discretion concerning all customer support troubles regarding merchandise being bought to the Customers. We may have the proper to decide for your behalf, whether or not a Customer will acquire money back or substitute for any product, and the identical could be recorded for your overall performance dashboard. Any refunds to Customers due to Unsuitable Products being added to them shall, at our sole discretion, be adjusted in opposition to next remittances to be made to you, or independently claimed from you. It is clarified any order that sooner or later ends in money back, shall nevertheless entitle us to fee the commission / provider charge to you. Any such refunds ensuing out of Customer lawsuits can be adjusted in opposition to next service provider remittances, or independently claimed from you, after a method of mediation among you and our Support Team. However, this doesn’t save you you from independently pursuing a go back declare in opposition to the Customer, challenge to you reimbursing the opposite courier prices to the Customer as consistent with our